Faq
Explore answers to the most common questions
Assisting you for a memorable shopping experience at Cherrycoco!
-Create an account on our website
-Browse through our collection of dresses, pants, tops and many more outfits.
-Make your choice and select your preferred size using the size chart available on our website or contact our customer service team for assistance on choosing the right size.
-Add your chosen outfit(s) in your cart.
-Proceed to checkout by choosing your preferred delivery method. By default, the delivery method is ordinary postage on the website.
-Place your order and complete your payment via juice or bank transfer. You will need to add your order number while effecting payment.
-Once payment received on our side, our customer service team will proceed to pack your order for delivery. You can check the status of your order in the order history section of your account.
All outfits are in stock and available for immediate delivery.
Size charts are available for all our outfits. Sizes may vary depending on the cut and fabric types. We highly recommend you to send us your body measurements (bust, hips and waist) by Messenger or WhatsApp so that our customer service team can advise you accordingly.
We offer postage and home delivery services.
- Ordinary postage is at Rs 70 (3 to 5 working days)
- Express postage is at Rs 100 (1 to 3 working days)
- Home delivery at Rs 170 (within 3 working days)
We do not offer refund on our outfits.
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